Information COVID-19
Nous continuons d'assurer les livraisons à domicile. Nos points de vente restent ouverts et nos distributeurs de fromages sont disponibles 24/24h. Les commandes partent les lundis, mardis, mercredis et jeudis.

Sale of Savoie cheese

Shipping and delivery


Shipment

Every order placed on www.fruitiere-des-neiges.com is prepared, packaged and shipped with the greatest care to ensure the optimal conditions of conservation of all our cheeses.

Preparation on the day of delivery

Each recorded order is treated with the greatest care for freshness and preservation.

Support of the order

Each order placed and registered by our site www.fruitiere-des-neiges.com before 12pm is treated the same day for a departure at 16:30pm. Any order received beyond 12pm will be processed the next day. Any order exceeding 30kg will be subject to special packaging. All orders placed after Thursday 12pm will be shipped the following Monday for freshness.

Shipping

Delivery is ensured in most countries of the European Union thanks to Chronopost and SO Colissimo. For more information do not hesitate to contact us via the contact form.

Cycle of the order

Each order includes different steps:
  • Supported by a single preparer who carries out each step of the order from receipt to closing the package
  • Preparation of cheeses ordered with:
  • food paper packaging and individual labeling of cheeses sold by the piece
  • cutting, weighing, food paper packaging and labeling of cheese sold to the portion
  • Putting the different cheeses ordered in a cold packet
  • Packing and stalling of products in an insulated cardboard box with additional isothermal cooler pocket depending on the ambient temperature
  • Editing and inserting the invoice of the order
  • Closing the package with a guarantee strip
  • Edition and installation of the voucher by La Poste
  • Cold storage until transported
  • Delivery tracking by Colipost
  • Expedition

Chronofresh par Chronopost

Chronofresh, an express transport offer for your dry, fresh or frozen products. We deliver express on the site or at home:
  • your fresh products between 0 and 4 ° C
  • your frozen roducts at a temperature below -18 ° C
  • your groceries at ambient temperature.
With Chronofresh, you benefit from tracking your packages and their transport temperature. And for your private customers, we offer Predict ™, which warns them before the date and time of delivery and allows them to reprogram their delivery if necessary.
Chronofresh par Chronopost